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Getting Started

Learn the basics of InterviewCracker

How to create your first interview profile

Step-by-step guide to setting up your account and creating your first practice session.

Understanding AI interview feedback

Learn how our AI analyzes your responses and provides personalized feedback.

Setting up the desktop application

Download, install, and configure the InterviewCracker desktop app on your device.

Browser extension quick start guide

Install and use the Chrome extension to practice on your favorite coding platforms.

Account & Settings

Manage your account preferences

Updating your profile information

Change your name, email, password, and other account details.

Managing notification preferences

Control email notifications, reminders, and other alerts.

Privacy and data settings

Understand and control how your data is used and stored.

Deleting your account

Learn how to permanently delete your InterviewCracker account and data.

Billing & Subscriptions

Payment and subscription help

Understanding pricing plans

Compare Free, Pro, and Team plans to find the right fit for you.

Upgrading or downgrading your plan

Change your subscription tier and understand how billing works.

Managing payment methods

Add, update, or remove credit cards and payment information.

Refunds and cancellations

Learn about our refund policy and how to cancel your subscription.

Technical Support

Troubleshooting and technical issues

Common installation issues

Fix problems with downloading or installing the desktop application.

Audio and video troubleshooting

Resolve microphone, camera, and audio playback issues.

Browser compatibility guide

Ensure your browser is supported and properly configured.

Connection and sync problems

Fix issues with data syncing and network connectivity.

Still need help?

Can't find what you're looking for? Our support team is here to help you with any questions or issues.